Frequently Asked Questions

Answers to common questions about online casinos in Ireland

General Questions

Yes, it is legal for residents of Ireland to play online casino games. All online casinos must be appropriately licensed by a recognized regulatory authority in order to offer services to Irish players. The Gambling and Lottery Act of 2013 regulates gambling in Ireland, but it does not specifically address online gambling. As a result, online casinos licensed by trusted regulatory authorities (such as the Malta Gaming Authority or the UK Gambling Commission) are allowed to offer services to Irish players.

The minimum legal age for gambling in Ireland, whether online or in-person, is 18 years old. Online casinos require age verification as part of the registration process to ensure that minors do not have access to their services.

Account Questions

To create an account at an online casino, you generally need to follow these steps:
  1. Visit the casino's website and click the "Register" or "Create Account" button.
  2. Complete the registration form with your personal details, including your name, address, date of birth, and email address.
  3. Create a username and password.
  4. Read and accept the terms and conditions.
  5. Verify your account by following the link sent to your email address.
  6. In some cases, you may be required to provide identification documents for age verification.

Online casinos request proof of identity as part of their legal obligations to:
  • Verify your age and ensure that minors are not gambling.
  • Prevent money laundering through Know Your Customer (KYC) processes.
  • Prevent fraud and ensure that no one is using someone else's personal details.
  • Comply with legal requirements regarding gaming regulations.
Documents such as a passport, driver's license, or utility bill can be used as proof of identity.

Deposits and Withdrawals Questions

Irish players can use a wide range of payment methods, including:
  • Credit and debit cards (Visa, Mastercard)
  • Digital wallets (PayPal, Skrill, Neteller)
  • Prepaid cards (Paysafecard)
  • Bank transfers
  • Mobile payments (in some cases)
  • Cryptocurrency (Bitcoin, Ethereum, etc.)
Payment methods vary by casino, so be sure to check the specific casino for their accepted methods.

The processing time for withdrawals depends on several factors, including the chosen payment method and the casino's policies:
  • Digital wallets (PayPal, Skrill, Neteller): Typically within 24 hours.
  • Credit/debit cards: 2-5 business days.
  • Bank transfers: 3-7 business days.
  • Cryptocurrency: Usually within a couple of hours.
Please note that most casinos have a processing period, which can range from a few hours to a few days. During this time, the casino performs security checks, and you can usually cancel your withdrawal request.

Bonus Questions

A welcome bonus is a special offer provided by casinos to new players, such as free money, free spins on slots, or a match on your initial deposit. As for withdrawing bonus money, each bonus has terms and conditions, especially wagering requirements. Wagering requirements are the amount of money you must bet before you can withdraw your bonus or any winnings from it. For example, if you receive a €100 bonus with a 35x wagering requirement, you need to bet €3,500 (€100 x 35) before you can withdraw the money. Always read the full terms and conditions before accepting any bonus.

Yes, you can usually decline a casino bonus. There may be various reasons for doing so, such as:
  • If you believe the wagering requirements are too high.
  • If you prefer to play with your own money without restrictions.
  • If you know a better bonus will be available soon.
To decline a bonus, you can:
  1. Decline the offer when it is presented during the deposit process.
  2. Contact customer support before you start playing with the bonus money.
  3. Select an option in your account to disable bonuses (available at some casinos).
Note: Once you accept a bonus and start playing with it, you generally cannot decline it afterward.

Responsible Gambling Questions

To ensure responsible gambling, consider using these strategies:
  • Set a budget: Make sure you have a clear limit on how much money you are willing to spend and don't exceed it.
  • Set time limits: Allocate a reasonable amount of time to play and keep track of the time.
  • Use control tools: Use the responsible gambling tools offered by casinos, such as deposit limits, loss limits, and self-exclusion.
  • Take regular breaks: Take regular breaks from gambling to clear your mind and assess your decisions.
  • Don't chase losses: Avoid trying to recover lost money by placing more bets.
  • Don't gamble when stressed: Avoid gambling when you're stressed, upset, or under the influence of alcohol or drugs.
If you feel that you are losing control of your gambling, seek help from support services such as GambleAware or Gambling Therapy.

Here are some signs that may warn you that you have a gambling problem:
  • Spending more time or money on gambling than intended.
  • Gambling instead of attending to other responsibilities or spending time with family and friends.
  • Feeling the need to recover lost money by placing more bets.
  • Borrowing money or selling assets to pay for gambling.
  • Relying on gambling to escape stress or problems.
  • Wanting to stop or reduce gambling but being unable to do so.
  • Lying about your gambling habits or keeping them secret.
  • Feeling guilty, anxious, or depressed after gambling.
If you recognize any of these signs in yourself, it might be helpful to talk to a professional or contact a gambling support organization.
18+

Responsible Gambling

We are committed to promoting responsible gambling

PreciousCasinos is committed to creating a safe gambling environment. Gambling should always be viewed as a form of entertainment, not a way to generate money or avoid problems.

Warning Signs

  • Spending more time and money on gambling than intended
  • Gambling with money set aside for other things
  • Feeling anxious or unsettled about your gambling habits
  • Trying to win back money by gambling more
  • Lying about your gambling activities

Responsible Gambling Tools

Most casinos offer tools to help manage your gambling, including:

  • Deposit limits
  • Loss limits
  • Session time limits
  • Self-exclusion
  • Mandatory breaks

If you're concerned about your own or someone else's gambling habits, help is available from the following organizations: